Account & Devices

Sign In to Account
Follow the steps here: builds.io/accounts/login/ Please, keep in mind, that: You need to use Safari browser in non-private mode; Avoid opening BuildS...
Tue, 12 May, 2020 at 5:07 PM
How to get your device UDID
The UDID is a feature of Apple mobile devices and stands for Unique Device ID that is made up of a sequence of 24 to 40 characters. To get your device UDID ...
Tue, 12 May, 2020 at 5:17 PM
How to sign up
To create a BuildStore profile, take the following steps (email registration): Choose the device: your BuildStore account will be connected to the device...
Thu, 14 May, 2020 at 4:15 PM
Install Profile
Configuration Profile allows BuildStore to get your unique device UDID to enable the app installation process and to connect your Subscription with the devi...
Thu, 14 May, 2020 at 4:21 PM
Account transfer
When you change your device and want to keep using your BuildStore account, you need to request an account transfer. Your BuildStore account and Subscriptio...
Thu, 14 May, 2020 at 4:23 PM
Install profile troubleshooting
I can’t install the Profile, it takes me to the payment page. Don’t panic if builds.io brings you back to the “Choose the Subscription” page after Profile...
Thu, 14 May, 2020 at 4:36 PM
How to save your progress in games
Spent a long time playing your favorite game? You don't need to lose all your progress when you reinstall it - here're two possible ways to keep i...
Thu, 14 May, 2020 at 4:43 PM
How to update registration email
You can’t change the email address registered on your BuildStore account.  If you forgot your account email, describe your issue here: https://builds.io...
Thu, 14 May, 2020 at 4:45 PM
How to clear browser cache
Please note: BuildStore works properly in the Safari browser only. Follow these steps to clear out the Safari cache: Press Settings > Safari. S...
Thu, 14 May, 2020 at 4:50 PM
Account/Personal Information Deletion
We respect CCPA and GDPR policies and will delete your Account & Personal Information by your request. If you want to delete your Personal Information,...
Mon, 25 May, 2020 at 10:00 PM