The "Ineligible" status can feel like an unexpected roadblock in the ever-evolving landscape of sideloading services. This guide explains what this status means, why it happens, and how you can handle it while enjoying the benefits of using BuildStore.

What Does "Ineligible" Mean?

When Apple revokes a developer certificate associated with your device, the system imposes a waiting period before you can resume using sideloading services. Your device becomes "Ineligible" for:

• 14 days for the first occurrence.
• 30 days for any subsequent instances.

This waiting period is non-negotiable and applies universally across all sideloading services.

Why Does "Ineligible" Happen?

The "Ineligible" status arises primarily because of:

• Certificate Revocation: Apple revokes developer certificates it suspects are being misused for sideloading, affecting all devices linked to that certificate.
• Switching Between Services: Using more services increases your chances of encountering a revoke, as Apple can independently flag each service's certificates.

How to Handle "Ineligible" Status

The most effective strategy for navigating this downtime is to stay patient and follow best practices:

1. Stick with BuildStore. Switching to another service or creating a new subscription will not help; the "Ineligible" status is universal.

2. Wait it Out: Your device will automatically regain eligibility after 14 or 30 days on an active developer certificate.

3. Use Trusted Certificates: BuildStore ensures that stable and reliable certificates are used to minimize disruptions.

Compensation and Support

We've got your back during this waiting period. Here's how we ensure you're supported:

• Pause Your Subscription: Contact our support team to pause your subscription for one month. Please note that only active (not canceled) subscriptions can be paused.
• Compensation Options: Choose between:
  • A refund for the time lost.
  • An additional free month on another device.
  • Extending your current subscription for free.

What if I Just Bought a Subscription?

No worries! If you just subscribed and find yourself "Ineligible" the next day:

• Reach out to support, and we'll:
  • Refund your subscription for that month, or
  • Provide an additional free month on another device.

Click here to contact our support team now.

Frequently Asked Questions

What if I cancel my subscription now?

Canceling mid-ineligibility means you'll need to go through the entire sign-up process again, which may prolong your waiting period. It's better to stay with your current service and let the status resolve.

Can I switch to a new service to dodge the wait?

Unfortunately, no. The "Ineligible" status follows your device, so switching services or creating new subscriptions won't change Apple's lockout period.

Is Apple targeting me specifically?

It's unlikely. Apple revokes all certificates, impacting all devices under them. However, frequent service switching can draw more attention to your device.

Tips to Avoid Future Ineligibility

• Stay with a Single Service: BuildStore's trusted developer certificates reduce your chances of facing issues.
• Avoid Multiple Accounts: Using multiple sideloading providers can increase digital footprints and increase the chances of catching a revocation.

Final Thoughts

Apple's "Ineligible" status may feel frustrating, but with BuildStore's reliable service and support team, you're never left in the dark. Remember, patience and sticking to a trusted platform like BuildStore will ensure your sideloading experience remains smooth and enjoyable.

Have questions? Don't hesitate to contact our support team for assistance and tailored solutions.

Click here to contact our support team now.