Apple, always keen on maintaining control over its ecosystem, has been ramping up developer certificate revocations. If Apple suspects a certificate is being used for sideloading, devices linked to that certificate may be “locked out,” unable to use sideloading services for a set period. Unfortunately, this process isn’t just a brief hiccup — it can last anywhere from a few days to several weeks.

What’s Happening?
When Apple revokes developer certificates, your device will go through two main statuses:

  1. Processing (0–3 Days):
    After migrating your device to a new certificate, Apple may put it into a “Processing” phase similar to the one you get when you first sign up for a subscription. Think of this as a background check — Apple is reviewing your device to ensure it’s playing by the rules. During this time, you can’t sideload.
  2. Ineligible (14–30 Days):
    Once the “Processing” status clears, almost every user is “Ineligible” for 14 days the first time it occurs and 30 days for any repeat offense. No matter what workaround you attempt — new accounts, fresh subscriptions, or canceling — your device remains restricted during this entire period. Apple insists you wait, and there are no shortcuts.

What Can You Do?
That’s where we step in. Our support team is here to help you manage this enforced downtime:

  • Contact Support with the Message “I Got Revoked”:
    Let us know if you’ve hit a revocation issue, and we’ll provide you with compensation as you choose.
    • Pause Your Subscription: We’ll pause your subscription for a month so you won’t be charged for a service you currently can’t use.
    • Alternate Devices: If you have another iDevice unaffected by these restrictions, we’ll give you a free one-month promo code so you can continue enjoying our service on that device until your primary one is back in action.

Click here to contact support and say, “I got revoked.”

What if This Happens Multiple Times?
Sadly, Apple can repeat certificate revocations. If that happens, reach out again. We’ll pause your subscription as needed, and if you have additional devices, remember to ask for your free promo month. We understand how frustrating these delays can be and are here to support you.

What If I Missed the Window and Got Charged?
If you didn’t contact us right away and were billed for a month you couldn’t use, let us know. We’ll refund that month. Our goal is to ensure you only pay when the service is available.

Remember:
We’re on your side. While we can’t force Apple’s hand, we’re constantly refining our approach to minimize revocations. When trouble strikes, contact our support team. We’ll guide you through the process and help make the wait as painless as possible.

Click here to contact support

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