Hello and welcome! We understand that switching to a new iOS device is exciting — and we’re here to ensure your BuildStore subscription transitions seamlessly. Whether you’re on a monthly plan or a longer-term subscription, read on for step-by-step instructions on how to get started on your new device.

1. Changing Devices: An Overview

If you upgrade or change your iOS device, we’re happy to help you continue enjoying our service without interruption. Depending on your subscription type, the transfer process is simple and designed with your convenience in mind.

2. For Monthly Plan Subscribers

If you’re on a monthly plan:

• Contact Support: Simply reach out to our support team.
• Subscription Cancellation: We will cancel your subscription on your old device.
• Free First Month: As a thank you for sticking with us, you’ll receive a promo code that lets you start your subscription on your new device with the first month completely free.

It’s that easy — just drop us a message and we’ll handle the rest!

3. For 6-Month or Annual Plan Subscribers

If you’re on a 6-month or annual plan, follow these steps to transfer your subscription:

1. Log In on Your New Device:
   Sign in to your Builds.io account using your new iOS device.
2. Install Your Profile:
   After logging in, make sure to install your profile. This is a crucial step as it provides us with essential information — like your new device’s UDID — so we can process the transfer accurately.
3. Proceed to Checkout (Without Payment):
   At checkout, do not complete the payment. Instead, leave the payment process unfinished.
4. Notify Our Support Team:
   Contact our support and let us know that you’re ready to transfer your subscription and that you’re writing from your new device. We’ll then work our magic to enable your subscription on your new device.

Please Note: You will experience a processing state once again. This state will last a maximum of 72 hours. For more details, please refer to our Processing State Guide.

4. Frequently Asked Questions

Q: Can I change devices using my BuildStore subscription at no additional cost?
A: Absolutely! Whether you're on a monthly plan or a 6‑month/annual subscription, we've got you covered. If you're on a monthly subscription, you'll receive a free month on your new device. For those on a 6‑month or annual plan, we'll allocate an extra spot in our developer certificate for your new device. We do this because we love our users and want you to have the best experience possible.

Q: Why is it important to install my profile on the new device?
A: Installing your profile provides us with vital information, such as your device’s UDID. This ensures a secure and accurate transfer of your subscription.

Need Assistance?

If you have any further questions or require additional help with transferring your subscription, please reach out to our support team. We’re committed to ensuring a smooth transition so you can enjoy BuildStore on your new device without any hassle.

Thank you for choosing BuildStore — we’re always here to support you!Transferring Your BuildStore Subscription to a New iOS Device