We’re sorry that we disappointed you and appreciate your feedback. If you don’t mind, please get in touch with us to share what we could have done better. Your insights will help us improve and ensure a better experience for everyone.

Here’s a quick guide to canceling your subscription and resolving any issues:

Canceling Your Subscription

Follow these steps to cancel your subscription:

1. Tap Menu: Navigate to the menu and select the "My Account" option.
2. Tap Manage: Under "My Account," tap "Manage" next to your subscription.
3. Tap Cancel: On the next screen, tap "Cancel" and follow the instructions provided.

Important Note:

If you haven't recognized your device, the option to cancel your subscription won't appear. The subscription is connected to your device; we must identify it first. Here's how to proceed:

1. On the "My Account" screen, tap The Device Recognition Flow.
2. Follow the instructions to install the profile and recognize your device.
3. Return to "My Account" and cancel your subscription.

Need Help?

If you encounter any problems, don't hesitate to contact our support team. We're here to help and can cancel your subscription if needed. Reach out and let us know what's going on.

Final Thoughts

We're committed to making things right and learning from our mistakes. Please don't hesitate to ask if there's anything else we can do to support you. Your feedback is invaluable to us, and we'll work tirelessly to provide you with the best service possible.

Need assistance? Reach out to our support team now!