We’re sorry to see you go — but we truly appreciate your feedback. If you’d like, feel free to share with us what didn’t meet your expectations. Your insights help us improve and make the service better for everyone.
Canceling Your Subscription
Follow these steps to cancel your subscription:
Log in to your account at builds.io/account.
In the My Subscriptions block, find the subscription you want to cancel.
Tap Cancel next to it.
Confirm the cancellation.
That’s it — your subscription will be canceled, and you won’t be charged again.
Important Notes
If you haven’t completed device recognition yet, the cancellation option may not appear. Since subscriptions are tied to your device, please:
Go to My Account.
Follow the Device Recognition Flow to install the profile and recognize your device.
Return to My Subscriptions and cancel your plan.
Need Help?
If you run into any issues, just contact our support team. We can assist you with canceling the subscription directly if needed.
Final Thoughts
We’re committed to making things right and learning from every user’s experience. If there’s anything else we can do to support you — or if you decide to come back later — we’ll be ready to help you get started again.
Need assistance? Contact our support team anytime.
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